top of page

Website Terms of Use

The Hand Therapy Co trading as Bowral Hand Therapy and Goulburn Hand Therapy

Last updated: September 2026


Introduction

These Terms of Use govern your access to and use of the website operated by The Hand Therapy Co, trading as Bowral Hand Therapy and Goulburn Hand Therapy ("we", "us", "our"). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.


Not medical advice

The content on this website - including blog posts, articles, exercise and resource material, images and videos - is provided for general informational and educational purposes only. It is not intended to be, and should not be relied upon as, medical advice, diagnosis, or treatment.


Nothing on this website replaces a consultation with a qualified health professional. You should always seek the advice of your doctor, hand therapist, or other qualified health provider with any questions you may have regarding a medical condition, injury, or treatment, and before starting any exercise or rehabilitation program shown on this site.


If you are experiencing a medical emergency, call 000 immediately.


No practitioner-patient relationship

Using this website, reading its content, or contacting us through it does not create a practitioner-patient relationship. A formal treatment relationship only begins once you have booked and attended an appointment with one of our practitioners.


Accuracy of information

We take reasonable care to ensure the information on this website is accurate and up to date, but we make no warranties or guarantees, express of implied, about the completeness, accuracy, reliability or suitability of the content for any purpose. Clinical guidance, exercises, and recommendations may not be appropriate for every individual or condition.


We may update or remove content on this website at any time without notice.


Use of this website

You agree to use this website only for lawful purposes. You must not:


  • Use this website in any way that could damage, disable or impair its operation

  • Attempt to gain unauthorised access to any part of this website or its systems

  • Copy, reproduce, republish, or distribute content from this website for commercial purposes without our written permission

  • Use any content from this website to train artificial intelligence or machine learning models without our written permission.


Intellectual property

Unless otherwise stated, all content on this website — including text, images, videos, graphics, and the Hand Therapy Co logo and branding — is owned by or licensed to The Hand Therapy Co and is protected by Copyright and other intellectual property laws. You may view and print content for your own personal, non-commercial use, but may not otherwise reproduce or distribute without our permission.


Third-party links

This website may contain links to third-party websites (such as health funds, referral partners, or professional associations). We do not control and are not responsible for the content, accuracy, or privacy practices of any linked third-party website. Links are provided for convenience only and do not imply endorsement.


Bookings and appointments

Any appointment booking functionality on this website is provided for convenience. We reserve the right to confirm, reschedule, or decline bookings at our discretion. Please refer to our clinic booking, cancellation and fee policies for further details.


Privacy

Any personal or health information you provide through this website (e.g. via a contact form or booking request) is handled in accordance with our Privacy Policy, available on this website.


Website availability

We make every effort to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, this website being temporarily unavailable due to technical issues beyond our control.


Limitation of liability

To the maximum extent permitted by the law, The Hand Therapy Co excludes all liability for any loss or damage - including, without limitation, indirect or consequential loss or damage, or any loss or damage of data or profits - arising out of , or in conjunction with your use of, or inability to use, this website, or from reliance on any content contained on it.


Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.


Changes to these Terms

We may update these Terms of Use from time to time. Changes will take effect once published on this website. Your continued use of the website after changes are published constitutes acceptance of the updated Terms.


Governing law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.


Contact us

If you have any questions about these Terms of Use, please contact:


The Hand Therapy Co

Ceri Pulham

Email: ceri@handtherapyco.com.au 

Phone: 02 4861 6113

bottom of page